About Us

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who are we...
Our Story

Hospitality Placements (HPUSA) was created in 2004 and has locations in both Australia and the United States. For more than 10 years, Hospitality Placements USA has provided successful international cultural exchange programs.

Partnering with renowned brand hotels, Hospitality Placements USA is one of the largest providers of J-1 luxury hospitality programs in the United States. We strive to ensure each participant will gain practical experience to help reinforce their academic studies and enhance their career through a structured and paid work-based program, and experience American culture.

what matters to us...
our mission and values


Our mission is to provide cultural exchange experiences and world-class hospitality training to students, graduates and young professionals from around the world. We are fully dedicated to providing a professional and enjoyable experience throughout the entire process!


Our team provide individual attention for each participant, nurture our valuable host employee relationships and are passionate for the continued success of Cultural Exchange programs in the United States.

We believe that enrolling in an international cultural exchange program is the beginning of a journey that can impact your life both professionally and personally.

We invite you to begin your J-1 journey to the United States with us!

hyatt regency logo
four seasons
sheraton logo
RitzCarlton Logo
hyatt regency logo
four seasons
sheraton logo
RitzCarlton Logo

I am very thankful to HPUSA for making one of my dreams a reality.

I am very thankful to HPUSA for making one of my dreams a reality. I have matured so much and learned how to be independent. I have visited a lot of great artworks and structures that I can show to my family and friends in my home country. For me, my internship is my stepping stone to make myself become productive and be more ready of what will I become in the future. I have gained a lot of experience and learned so much that I will apply in my future career plans. I am just very thankful for everything. Thank you so much for all of the support! HPUSA is the best ❤️❤️❤️

Vannelaine R.

You made my dreams come true!

Thanks a lot for your support and guidance. You made my dream come true, ma’am. I have experienced first snow in Vernon, NJ, USA for the first time in my life. Thanks to HPUSA for guiding me all the way to my culinary journey in United States of America!! My training is going well. It’s very useful for me to make my career stronger and better. I am learning and experiencing many new things which I had not come across so far. Thank you HPUSA for providing me such a wonderful opportunity.

Ashok Saripalli

Thank you so much HPUSA for giving us this great opportunity!

"We came here to build our skills to our chosen field and it has helped us a lot! They help us to develop our skills, knowledge, character and to deal with the different people in the hospitality industry! We have experienced different cultures and got a chance to travel different states. We united as one big family and this is only some of the pictures of our memorable moments that we will treasure forever! Thank you so much HPUSA for giving us this great opportunity!"

Marriott Pennsylvania Interns

I give you and HPUSA a five star rating.

I just want to thank you for this great opportunity. I’m in my first week of training now and I love it! People here at the Westin are really friendly and nice, and I’m learning a lot. I give you and HPUSA a five star rating. The managers are so welcoming, and he is helping me to learn more and keep up in the environment of international hospitality which is really superb.


Thank you for such a rewarding experience.

Thank you to HPUSA and your team for making my USA Internship experience so rewarding. I had so much fun and learnt a great deal at the Marriott San Diego. I’m looking forward to continuing my career growth back home.

Damien Welsh
who we are..
Our Staff

Emma Stephens

Growing up in multicultural Sydney, Australia, Emma learnt the importance of education, connecting cultures and inspiring others. With degrees in both Communications and Law and a solid marketing background, she created HPUSA in 2004 with locations in both Australia and the United States.  She shares the enthusiasm of her participants and host hotels to deliver a successful and rewarding J-1 Cultural exchange program in USA. Her young daughter and travelling between continents keep her on the go, not to mention a little jetlagged.

Giselle Smith 
Program Manager

Born in Arizona and raised with southern hospitality in Atlanta, Georgia, Giselle has compassion for each of our participants coming to the US. Her grandmother came from El Salvador to the US at the age of 16 and started a company from the ground up. Her grandfather came from Ireland and became an international pilot. She has an educational background in Human Resources Management and is dedicated to helping others gain cultural exchange experience and further their career in the hospitality industry!

Angela Williams
Program Coordinator

Angela was born in Philadelphia, Pennsylvania and is a die-hard Philadelphia Eagles football fan. She is outgoing, fun loving and enjoys traveling, spending time with family and staying physically fit. She earned a bachelor’s degree in Business Management, with a major in Human Resource Management. As the Program Coordinator, she enjoys connecting the participants with our hotel partners and feels honored to be a part of the HPUSA team.

Corinne Poulios
Recruitment Coordinator

Recruitment is Corinne’s middle name. She loves meeting our new applicants on skype and is honored to be able to assist them make their dreams a reality. She has a bachelor’s degree in Fine Arts and is proud of her Greek heritage. When she’s not recruiting young applicants from around the world, she is spending time with her daughter Ella, son Niko and their little dog Lulu Lemon.

Kelly Mendoza
Administration Coordinator

With 15 years customer service experience and a Degree in Business Administration, Kelly is primed for her role at HPUSA. She enjoys helping our participants every step of the way as they prepare for their journey to the USA. Kelly lives in Georgia with her daughter Alana, son Keon and their naughty cat Miley. Although her father is Mexican/ Cuban, “Taco” is the extent of her Spanish language skills.