About Us

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who are we...
Our Story

Hospitality Placements (HPUSA) was created in 2004 and has locations in both Australia and the United States. For more than 10 years, Hospitality Placements USA has provided successful international cultural exchange programs.

Partnering with renowned brand hotels, Hospitality Placements USA is one of the largest providers of J-1 luxury hospitality programs in the United States. We strive to ensure each participant will gain practical experience to help reinforce their academic studies and enhance their career through a structured and paid work-based program, and experience American culture.

what matters to us...
our mission and values


Our mission is to provide cultural exchange experiences and world-class hospitality training to students, graduates and young professionals from around the world. We are fully dedicated to providing a professional and enjoyable experience throughout the entire process!


Our team provide individual attention for each participant, nurture our valuable host employee relationships and are passionate for the continued success of Cultural Exchange programs in the United States.

We believe that enrolling in an international cultural exchange program is the beginning of a journey that can impact your life both professionally and personally.

We invite you to begin your J-1 journey to the United States with us!

hyatt regency logo
four seasons
sheraton logo
RitzCarlton Logo
hyatt regency logo
renaissance hotel logo
crowne plaza hotel and resort logo
marriott hotel logo
sheraton logo
embassy suites logo

Thank you HPUSA for this wonderful opportunity!

"We took a train to Miami and it was my first time riding a train. It was fun and very convenient. We stopped at Wynwood and took pictures of many colorful murals. The street artists did a great job! Thank you HPUSA for this wonderful opportunity!"

Regene Ann R.

You made my dreams come true!

Thanks a lot for your support and guidance. You made my dream come true, ma’am. I have experienced first snow in Vernon, NJ, USA for the first time in my life. Thanks to HPUSA for guiding me all the way to my culinary journey in United States of America!! My training is going well. It’s very useful for me to make my career stronger and better. I am learning and experiencing many new things which I had not come across so far. Thank you HPUSA for providing me such a wonderful opportunity.

Ashok Saripalli

Thank you HPUSA for giving me the opportunity..

"Thank you HPUSA for giving me the opportunity to experience a wonderful Cultural Exchange Visitor Program."

Benjie P.

I really enjoyed celebrating 4th of July in NYC

“I really enjoyed celebrating 4th of July in NYC and watching the beautiful fireworks. I also had the opportunity to play in a baseball game. It was so much fun! I am learning so many new things and developing my skills in the hospitality industry thanks to the HPUSA Cultural Exchange Visitors program.”

Veronika S.

I was awarded Employee of the month and so happy to be here in the US!

Dear Ms Emma,
I was awarded Employee of the month and so happy to be here in the US!. Thank you so much for all your support it making this happen. Thank you for your assistance. God Bless

Rheynacris Batingbakal
who we are..
Our Staff

Emma Stephens

Growing up in multicultural Sydney, Australia, Emma learnt the importance of education, connecting cultures and inspiring others. With degrees in both Communications and Law and a solid marketing background, she created HPUSA in 2004 with locations in both Australia and the United States.  She shares the enthusiasm of her participants and host hotels to deliver a successful and rewarding J-1 Cultural exchange program in USA. Her young daughter and travelling between continents keep her on the go, not to mention a little jetlagged.

Giselle Smith 
Program Manager

Born in Arizona and raised with southern hospitality in Atlanta, Georgia, Giselle has compassion for each of our participants coming to the US. Her grandmother came from El Salvador to the US at the age of 16 and started a company from the ground up. Her grandfather came from Ireland and became an international pilot. She has an educational background in Human Resources Management and is dedicated to helping others gain cultural exchange experience and further their career in the hospitality industry!

Angela Williams
Program Coordinator

Angela was born in Philadelphia, Pennsylvania and is a die-hard Philadelphia Eagles football fan. She is outgoing, fun loving and enjoys traveling, spending time with family and staying physically fit. She earned a bachelor’s degree in Business Management, with a major in Human Resource Management. As the Program Coordinator, she enjoys connecting the participants with our hotel partners and feels honored to be a part of the HPUSA team.

Corinne Poulios
Recruitment Coordinator

Recruitment is Corinne’s middle name. She loves meeting our new applicants on skype and is honored to be able to assist them make their dreams a reality. She has a bachelor’s degree in Fine Arts and is proud of her Greek heritage. When she’s not recruiting young applicants from around the world, she is spending time with her daughter Ella, son Niko and their little dog Lulu Lemon.

Kelly Mendoza
Administration Coordinator

With 15 years customer service experience and a Degree in Business Administration, Kelly is primed for her role at HPUSA. She enjoys helping our participants every step of the way as they prepare for their journey to the USA. Kelly lives in Georgia with her daughter Alana, son Keon and their naughty cat Miley. Although her father is Mexican/ Cuban, “Taco” is the extent of her Spanish language skills.