About Us

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who are we...
Our Story

Hospitality Placements (HPUSA) was created in 2004 and has locations in both Australia and the United States. For more than 10 years, Hospitality Placements USA has provided successful international cultural exchange programs.

Partnering with renowned brand hotels, Hospitality Placements USA is one of the largest providers of J-1 luxury hospitality programs in the United States. We strive to ensure each participant will gain practical experience to help reinforce their academic studies and enhance their career through a structured and paid work-based program, and experience American culture.

what matters to us...
our mission and values


Our mission is to provide cultural exchange experiences and world-class hospitality training to students, graduates and young professionals from around the world. We are fully dedicated to providing a professional and enjoyable experience throughout the entire process!


Our team provide individual attention for each participant, nurture our valuable host employee relationships and are passionate for the continued success of Cultural Exchange programs in the United States.

We believe that enrolling in an international cultural exchange program is the beginning of a journey that can impact your life both professionally and personally.

We invite you to begin your J-1 journey to the United States with us!

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four seasons
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hyatt regency logo
four seasons
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HPUSA has a very good reputation in helping foreign applicants

I heard that HPUSA has a very good reputation in helping foreign applicants looking for placements here in this country. They are very thankful to you, including me for helping all the way.


I'm very thankful for supporting me all the way.

I would like to say thank you for giving me this opportunity, and helping me on my papers to get here. I’m glad that I met you, Miss Emma. I’m very thankful to you for being there for me and supporting me all the way I appreciate all what you’ve done. I’m finally here in America a dream come true. Take care always and God bless

Shervin Bey Baquiran

I want thank the HPUSA team for helping me find great placement

“I want thank the HPUSA team for helping me find great placement in the USA and supporting me throughout the Cultural Exchange program. I have enjoyed my tenure with the hotel and am so grateful for the experience. It was really a great opportunity in advancing my career and broadening my knowledge of the hospitality industry.”

Sharlene F

I was awarded Employee of the month and so happy to be here in the US!

Dear Ms Emma,
I was awarded Employee of the month and so happy to be here in the US!. Thank you so much for all your support it making this happen. Thank you for your assistance. God Bless

Rheynacris Batingbakal

I give you and HPUSA a five star rating.

I just want to thank you for this great opportunity. I’m in my first week of training now and I love it! People here at the Westin are really friendly and nice, and I’m learning a lot. I give you and HPUSA a five star rating. The managers are so welcoming, and he is helping me to learn more and keep up in the environment of international hospitality which is really superb.

who we are..
Our Staff

Emma Stephens

Growing up in multicultural Sydney, Australia, Emma learnt the importance of education, connecting cultures and inspiring others. With degrees in both Communications and Law and a solid marketing background, she created HPUSA in 2004 with locations in both Australia and the United States.  She shares the enthusiasm of her participants and host hotels to deliver a successful and rewarding J-1 Cultural exchange program in USA. Her young daughter and travelling between continents keep her on the go, not to mention a little jetlagged.

Giselle Smith 
Program Manager

Born in Arizona and raised with southern hospitality in Atlanta, Georgia, Giselle has compassion for each of our participants coming to the US. Her grandmother came from El Salvador to the US at the age of 16 and started a company from the ground up. Her grandfather came from Ireland and became an international pilot. She has an educational background in Human Resources Management and is dedicated to helping others gain cultural exchange experience and further their career in the hospitality industry!

Angela Williams
Program Coordinator

Angela was born in Philadelphia, Pennsylvania and is a die-hard Philadelphia Eagles football fan. She is outgoing, fun loving and enjoys traveling, spending time with family and staying physically fit. She earned a bachelor’s degree in Business Management, with a major in Human Resource Management. As the Program Coordinator, she enjoys connecting the participants with our hotel partners and feels honored to be a part of the HPUSA team.

Corinne Poulios
Recruitment Coordinator

Recruitment is Corinne’s middle name. She loves meeting our new applicants on skype and is honored to be able to assist them make their dreams a reality. She has a bachelor’s degree in Fine Arts and is proud of her Greek heritage. When she’s not recruiting young applicants from around the world, she is spending time with her daughter Ella, son Niko and their little dog Lulu Lemon.

Kelly Mendoza
Administration Coordinator

With 15 years customer service experience and a Degree in Business Administration, Kelly is primed for her role at HPUSA. She enjoys helping our participants every step of the way as they prepare for their journey to the USA. Kelly lives in Georgia with her daughter Alana, son Keon and their naughty cat Miley. Although her father is Mexican/ Cuban, “Taco” is the extent of her Spanish language skills.